Shipping policy
At ttuu.us, we are thrilled to ship our collections to customers and fans around the world. Please review our international shipping policy before placing your order.
Shipping Area
We ship to most countries worldwide. If your country is not displayed during the checkout process, please reach out to us at support@ttuu.us, and we will be happy to assist you with a manual shipping quote.
Processing Time
Orders are typically processed within 1-3 business days. Please note that during peak seasonal periods, new product launches, or special sales, processing times may be slightly longer as we ensure every package meets our high quality standards.
Delivery Time
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Standard International Shipping: 8-18 business days.
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Expedited Shipping: Available at checkout for select regions.
Please note that delivery times vary depending on your specific destination and local customs clearance procedures.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the total weight of your package. We are committed to providing the most reliable and efficient shipping options available.
Customs and Import Taxes
International orders may be subject to local government customs duties, import taxes, or other regional fees. These costs are the buyer's responsibility and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information.
Tracking
Every ttuu.us order includes a tracking number. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details so you can follow your package's journey.
Undeliverable Packages
If a package is returned to us due to an incorrect address provided at checkout or a failed delivery attempt, we will contact you to arrange redelivery. Please note that additional shipping costs may apply for reshipping the item.
Contact Us
For any questions regarding your shipment or to inquire about specific shipping rates, please feel free to email our team:
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Email: support@ttuu.us
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Response Time: Within 24-48 hours